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Claim Chronicles: Step-By-Step Guide To Filing A Two-Wheeler Insurance Accident Claim

Riding a bike responsibly and adhering to safety measures doesn’t guarantee immunity from accidents. Even with utmost caution, accidents can lead to physical and psychological trauma, making the need for bike insurance crucial. In an accident, bike insurance offers financial and legal protection, covering damages and injuries to third parties, and damages to your insured bike.

Coverage In Bike Insurance

Bike insurance plays a pivotal role in providing coverage for various aspects of an accident:

Third-Party Liability Coverage:

  • Shields other parties involved in the accident from harm.
  • Covers repair costs for the damaged third-party vehicle and injuries sustained.

Own-Damage Coverage:

  • Applicable if you have chosen a comprehensive two-wheeler insurance policy.
  • Covers damages to your insured bike, including repair costs or total loss.
  • Allows for claims on medical costs through personal accident coverage.

Filing A Bike Insurance Claim

When filing a claim for bike insurance, the process differs based on whether you are responsible for the damage or if someone else caused harm:

Third-Party Liability Claim:

  • Gather documentation and evidence of the damage.
  • Record information about the third party and any witnesses.
  • Report the accident to the insurance provider and file a First Information Report (FIR) at the police station.
  • Submit a formal plea to the Motor Accident Claims Tribunal Court.
  • Notify the insurance provider of the court’s ruling.

Claim As The Victim:

  • Collect evidence of the damage caused by the third party.
  • Record information about the third party and any witnesses.
  • File an FIR at the police station.
  • Present the case at the Motor Accident Claims Tribunal Court, providing necessary documentation and eyewitness accounts.
  • The tribunal court determines damages and grants payment.

Own-Damage Claim:

  • Contact the insurance provider or visit their website to initiate the claim.
  • Fill out the claim form and receive a link for self-inspection.
  • Use the link to report damage details, including pictures and videos.
  • A surveyor assesses the damage and submits a report.
  • Choose between reimbursement claims at non-network garages or cashless claims at network garages.
  • Submit the claim with supporting documentation.
  • The insurance provider investigates and issues payment.

Checking Claim Status

You can track and check your bike insurance online claim through the Claims process page.

Factors Influencing Claim Settlement

Claim settlement depends on factors such as the Motor Insurance Claims Tribunal’s decision for third-party claims and deductibles in own-damage policies. The presence of add-ons also affects the claim amount.

Advantages Of Comprehensive Policy

A comprehensive two-wheeler insurance policy surpasses a stand-alone third-party cover by covering the insured bike and damages to third-party property. It extends protection against riots, floods, theft, and other disasters, making it a more comprehensive choice. Always ensure that the bike insurance renewal process is done on time. Claims are subject to terms and conditions set forth under the motor insurance policy. *

In the unfortunate event of a bike accident, understanding the correct procedure for filing a claim is essential. Maintaining thorough documentation and evidence is crucial, and with the convenience of online claim settlement, having the necessary paperwork readily available ensures a smoother process. Make sure you regularly check your bike insurance online to ensure everything is in place. Claims are subject to terms and conditions set forth under the motor insurance policy. *

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*Standard T&C Apply

Insurance is the subject matter of solicitation. For more details on benefits, exclusions, limitations, terms, and conditions, please read the sales brochure/policy wording carefully before concluding a sale.

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